Cookie Policy

Introduction

Turner Engineering [Ltd] wants its website to look good and be easy to use. To help with this, our website uses cookies.

Cookies show us how visitors use the site and where we can improve it, so we can keep checking that it meets your needs. Some cookies are essential to how the site works. If you disable cookies in your browser, some areas of the website may not be available or may not behave as you expect.

Please see the "How We Use Cookies" section below for more detail.

What Are Cookies?

A cookie is a small file of letters and numbers placed on your device if you agree. Cookies let us recognise that you have visited our website before and remember your preferences.

They can remember your login so you don't have to enter it every time, or remember items you added to your basket on a previous page.

Cookies also help us understand how you use the website, so that any advertising you see is more relevant and useful to you.

How We Use Cookies

Our website uses 21 cookies. They allow us to tell you apart from other visitors, which helps us give you a good browsing experience and improve the site. We are required by law to give you clear information about the cookies we use. If this page doesn't answer your questions, please contact us.

Our cookies do not store information that could identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies

These are required for the website to operate. They include, for example, cookies that let you log in to secure areas, use a shopping cart or submit forms.

Analytical/Performance Cookies

These let us count visitors and see how they move around the website. This helps us improve how the site works, for example by making sure people can find what they are looking for easily.

Functionality Cookies

These recognise you when you return to the website. They let us personalise content and remember your preferences, such as language or region.

Targeting Cookies

These record your visit, the pages you viewed and the links you followed. We use this to make the website and any advertising shown on it more relevant to your interests. We may share this information with third parties for that purpose.

You can find more information about the individual cookies we use in the table below:

Cookie Name Type Purpose
vsaid.[id] Necessary Cookies An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
Provenance: 1st Party - Duration: Persistent (2 years)
vsases.[id] Necessary Cookies An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
Provenance: 1st Party - Duration: Persistent (30 minutes)
vscommerce Necessary Cookies A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
Provenance: 1st Party - Duration: Session
VSCurrency Necessary Cookies An identifier that references the currency the prices are displayed in.
Provenance: 1st Party - Duration: Persistent (1 day)
VSVatPrices Necessary Cookies An identifier that references if prices are shown inclusive or exclusive of VAT.
Provenance: 1st Party - Duration: Persistent (1 day)
VSViewType Necessary Cookies An identifier that references the selected view for product listings. This is essential for product listings views to function correctly and no personal data is collected.
Provenance: 1st Party - Duration: Persistent (1 year)
abandoned_order Necessary Cookies An idenitifier the references the customers current order ID, allowing the site to determine when an order has been abandoned.
Provenance: 1st Party - Duration: Persistent (7 days)
cookie_policy Necessary Cookies An identifier which stores the customers consent state for the cookie policy so that the website can remember your preferences for either accepting or rejecting non-essential cookies.
Provenance: 1st Party - Duration: Persistent (30 days)
UPGRADE_REDIRECT Necessary Cookies An identifier which is created when the customer has been redirected to a notice that a browser upgrade is required in order to use the website.
Provenance: 1st Party - Duration: Persistent (30 days)
VS_GUEST Preference & Functional Cookies An internal identifier used to determine where a customer has registered as a guest user.
Provenance: 1st Party - Duration: Persistent (30 days)
VSCategoryGroup Preference & Functional Cookies An identifier that references the last top level category visited.
Provenance: 1st Party - Duration: Persistent (1 year)
VSDownloadlistId Preference & Functional Cookies An identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party - Duration: Persistent (1 year)
VSDownloadlistToken Preference & Functional Cookies An identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party - Duration: Persistent (1 year)
VSWishlistId Preference & Functional Cookies An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party - Duration: Persistent (1 year)
VSWishlistToken Preference & Functional Cookies An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party - Duration: Persistent (1 year)
_sh Preference & Functional Cookies An identifier which stores when the customer has closed the sticky header on the website.
Provenance: 1st Party - Duration: Persistent (14 days)
offer_popup Preference & Functional Cookies An identifier which stores if the visitor has already been asked if they wish to join the newsletter.
Provenance: 1st Party - Duration: Persistent (15 days)
search_suggestions_from Preference & Functional Cookies An identifier which stores the keywords used for search suggestions.
Provenance: 1st Party - Duration: Persistent (30 days)
VSReferrer Performance & Statistics Cookies An identifier that stores the website that referred you
Provenance: 1st Party - Duration: Persistent (30 days)
last_GTM_order_id Performance & Statistics Cookies An identifier which references the customers last order ID for performance tracking.
Provenance: 1st Party - Duration: Persistent (1 day)
newsletter_tracking Performance & Statistics Cookies An identifier which references the newsletter link clicked on by the customer for tracking order conversions from newsletters.
Provenance: 1st Party - Duration: Persistent (30 days)

3rd Party Services

The information above covers cookies that we set on our website. Our website may also use third-party cookies, which are set by a domain other than our own.

Third parties (such as advertising networks and web analytics providers) may use cookies that we have no control over. These are likely to be analytical/performance cookies or targeting cookies.

Our website uses third-party cookies from the providers listed below. If you need more information about what those cookies are or how they are used, please contact the providers directly.

3rd Party Name Type Additional Information
Google Analytics Performance & Statistics Cookies Collects non-personal information about how visitors move through the website, helping us find where people leave and improve the site.
Additional Information
[Google Ads / other] Marketing & Advertisement Cookies May set cookies to identify which adverts have been viewed or clicked.
Additional Information

How Do I Block Cookies?

You can block cookies by changing the setting in your browser that lets you refuse some or all cookies. If you block all cookies, including essential ones, you may not be able to use all or parts of our website. How you do this depends on your browser. If you would like more help, please contact us.

What Will Happen If I Disable Cookies?

If you disable cookies in your browser, you may not be able to log in, register or place an order on this website.

Instructions for popular browsers are below:

Browser PC Instructions MAC Instructions
Mozilla Firefox
    1. At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'
    2. Select 'Privacy & Security' from the menu
    3. Under 'Enhanced Tracking Protection', select the 'Custom' option
    4. Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'
    1. At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'
    2. Select 'Privacy & Security' from the menu
    3. Under 'Enhanced Tracking Protection', select the 'Custom' option
    4. Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'
Google Chrome
    1. Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window
    2. Click 'Settings' and then select 'Privacy and security' from the menu
    3. Under 'Privacy and security', select 'Cookies and other site data'
    4. Under 'General settings', select the option for 'Block all cookies (not recommended)'
    1. Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window
    2. Click 'Settings' and then select 'Privacy and security' from the menu
    3. Under 'Privacy and security', select 'Cookies and other site data'
    4. Under 'General settings', select the option for 'Block all cookies (not recommended)'
Internet Explorer
    1. Click on the gear icon ('Tools') at the top right of the browser window
    2. Select 'Internet Options' from the menu and select the 'Privacy' tab
    3. Click the 'Advanced' button
    4. Under 'First-party Cookies' and 'Third-party Cookies' select 'Block'
    5. Click 'OK'
    1. Click on 'Explorer' at the top of your browser window and select 'Preferences' option
    2. Scroll down until you see 'Cookies' under 'Receiving Files'
    3. Select the 'Never Accept' option
Microsoft Edge
    1. Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
    2. Click 'Cookies and Site Permissions' on the menu
    3. Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen
    4. Now switch off the option for 'Allow sites to save and read cookie data (recommended)'
    1. Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
    2. Click 'Cookies and Site Permissions' on the menu
    3. Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen
    4. Now switch off the option for 'Allow sites to save and read cookie data (recommended)'
Safari
    1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
    2. Click on the 'Privacy' tab
    3. Check the option for 'Prevent cross-site tracking'
    4. Now check the option for 'Block all cookies'
    1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
    2. Click on the 'Privacy' tab
    3. Check the option for 'Prevent cross-site tracking'
    4. Now check the option for 'Block all cookies'
Opera
    1. Click on the three lines 'Easy Setup' icon at the top right of the browser window
    2. Scroll to the bottom of the menu and select 'Go to full browser settings'
    3. Click 'Advanced' from the menu and select 'Privacy & security'
    4. Under 'Privacy and security' and click 'Cookies and other site data'
    5. Select 'Block all cookies (not recommended)'
    1. Click on the three lines 'Easy Setup' icon at the top right of the browser window
    2. Scroll to the bottom of the menu and select 'Go to full browser settings'
    3. Click 'Advanced' from the menu and select 'Privacy & security'
    4. Under 'Privacy and security' and click 'Cookies and other site data'
    5. Select 'Block all cookies (not recommended)'