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Turner Engineering Online Engine Parts Store FAQ

Find the answers to the most asked questions by our clients.
Shipping cost

How much does shipping to my destination cost

Shipping is calculated according to weight and size therefore simply place your required items in the shopping basket, the estimated shipping button is at the bottom of the shopping cart. Enter country of destination and the cost of delivery is automatically calculated. You can then proceed to secure checkout if you wish complete your purchase. 
VAT outside the UK

I am outside the UK, do I pay VAT

At checkout fill in the destination address and the invoice will automatically be zero rated of UK VAT.
VAT in the EU

I am VAT / EORI registered in the EU

At checkout you will have the opportunity to enter your VAT and/or EORI number. This will simplify the import into an EU country.
Items in stock
Is my required item in stock?
All items are available from stock unless stated otherwise
Worldwide shipping
Do you ship to my country
We ship almost anywhere in the world provided DHL cover the country. 
Shipping time
How long will my order take to arrive
Orders are despatched by courier the same or next working day dependent upon time of receipt of order. Transit time is dependent upon destination but generally between 24hrs and a couple of working days for more far flung destinations. This is also dependent upon customs clearance at country of destination. 
Head gasket type
Which head gasket type do I need, you offer different options (200/300TDI & TD5 etc)
In the case where an engine has not been disturbed before the cylinder head gasket can be replaced with the same type. Head gaskets are marked with small holes which are visible on the side of the engine where the head gasket sticks out between the head and block casting. 
Head gasket type is dependent upon piston heights (protrusion at top dead centre) If there is any doubt over head gasket type all piston heights should be measured and type fitted accordingly.


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+44 (0) 1342 834713

Agency & General Investment Co Ltd - T/A Turner Engineering

Churchill House, West Park Road, Newchapel, Surrey, RH7 6HT, UK

Registered in England 1115015 - VAT No. GB. 210 9301 15 - EORI No GB 210930115000